FAQ

1. Do you ship outside the U.S.?
No, we only ship within the United States.

2. Is shipping free?
Yes, we provide free standard shipping on all orders.

3. How long will my order take to arrive?
Orders typically arrive in 3–7 business days (1–2 days processing + 2–5 days shipping).

4. How can I track my order?
A tracking number will be emailed once your order has shipped.

5. What is your return policy?
Returns are accepted within 30 days if the item is unused and in original packaging.

6. Do you offer exchanges?
Currently, we do not process direct exchanges. Please return the item and place a new order.

7. What if my order arrives damaged?
Contact us within 7 days with photos. We’ll send a replacement or refund.

8. What payments do you accept?
We accept major credit cards and secure online payment methods.

9. Can I cancel my order?
Yes, if it has not yet shipped. Contact us quickly to cancel.

10. How do I reach support?
Email contact@randyfurniture.shop or call (810)-423-3699.